Revolut Outage Hits Users Globally Amid Google Cloud Issues
Online banking app confirms customer funds are safe despite widespread access failures and payment disruptions across multiple countries.
Callum Smith
Revolut, the online banking app, is experiencing a major outage.
Customers attempting to access their accounts encountered a 'something went wrong' error message. This disruption affected users in multiple countries, including the UK, France, and Spain.
Revolut confirmed the safety of customer funds and data. Social media users, however, criticized the company, citing an inability to access funds, process payments, or contact customer support.
The outage appears linked to broader infrastructure problems. Google reported multiple Google Cloud services experienced elevated errors and intermittent network failures in the europe-west2 region.
Revolut uses Google Cloud's infrastructure as part of a strategic partnership. This reliance suggests a potential single point of failure contributed to the widespread service interruption.
Despite widespread customer complaints about failed transfers and payments, Revolut's official system status webpage initially reported all systems operational. This apparent contradiction raised questions about communication transparency during the incident.