EY Fined £1.2 Million Over Made.com Audit Failures
Watchdog imposes penalty after online retailer's 2022 collapse and hundreds of job losses.

Image: Eddie Pollard / AI

Sarah Connor
EY and a partner have been fined approximately £1.2 million for audit failures connected to the online furniture retailer Made.com, which collapsed into administration in November 2022.
The Financial Reporting Council claims auditors relied too heavily on the retail group’s own forecasts, failing to sufficiently challenge these projections to verify Made.com’s financial stability.
Auditors did not perform adequate procedures assessing the accuracy and reliability of management forecasts, specifically those concerning Made.com's ability to operate as a going concern.
In this case the auditors relied on management’s forecasts without applying sufficient challenge or carrying out adequate testing to obtain sufficient evidence.
Penrose Foss, a key figure in the investigation, stated, "In this case the auditors relied on management’s forecasts without applying sufficient challenge or carrying out adequate testing to obtain sufficient evidence."
Foss further elaborated, "Absent such challenge and evidence, there is a heightened risk that financial statements present an inaccurate picture of a company’s financial position."
The FRC also claims auditors failed to obtain sufficient appropriate audit evidence related to a deferred tax asset.
Made.com's collapse in November 2022 resulted in hundreds of job losses.
Next acquired the brand in a rescue deal, salvaging part of its operations, but the acquisition did not prevent widespread redundancies.
EY and its partner received a 30% reduction in fines due to their early admission of the audit failures.
This regulatory action highlights ongoing scrutiny within the auditing industry, particularly concerning the robustness of financial assessments for companies facing economic headwinds.
The FRC's findings suggest a systemic issue where auditor independence and rigorous challenge were compromised, allowing potentially optimistic management forecasts to go unchecked.
Such reliance on internal projections without sufficient external verification can obscure underlying financial weaknesses; Made.com's rapid decline demonstrated this.
The 2022 administration of Made.com reminds us of the pressures faced by online retailers in a volatile market and the necessity of stringent financial oversight.
The financial penalty aims to reinforce the standards expected of auditing firms, ensuring they provide a reliable safeguard for investors and stakeholders.
EY's early admission, leading to a reduced fine, indicates a recognition of the deficiencies identified by the FRC.
Specifically, firms will review practices regarding the assessment of going concern and deferred tax assets, as this incident contributes to a broader historical narrative of corporate collapses.
In these collapses, audit quality has come under intense scrutiny, demanding greater accountability from financial watchdogs.
The future landscape for online retailers remains challenging, making the role of independent and thorough audits more crucial than ever to prevent similar outcomes.